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Last updated: April 11th, 2012  
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Usability: the best websites are easy-to-use

A user-friendly design and good usability boils down to to how easily a visitor can navigate and use your website to achieve their goals. It is a very important factor in creating high quality website design - if a visitor can't use your website effectively, or find what they want quickly, they will leave in frustration and go elsewhere.

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